Important Features of Workflow Management System

WMS is also known as Workflow Management System is a tool developed to support workflow management by automating the parts of management coordination that are common to different workflows. Let’s take an example of hiring an employee, a WFMS would easily manage the candidate’s information such as his or her CV, and also coordinate task assignments for recruiters, interviewers, and other staff according to the hiring workflow process. Each task in Workflow can be done by both humans or by the system. With so many tools are claiming themselves as a “Workflow” tool so it is very hard to know which one is the fully-featured Workflow Management Software. So you need to know what a Workflow Management System can actually perform tasks for you.

List of Functionality a typical WFMS can provide:

• Integration Points to make Systems integration possible
• Reporting that provides a complete overview of the work in progress and completed work
• Documents integration for uploading of unstructured data in files
• Notifications functionality will be a must that informs participants about changes in workflow Management.
• Easily manage all the documents
• Takes regular follow-ups on pending task

Now let’s discuss the features which every workflow Management System Should Contain:

Integration with Other Cloud-Based Apps: It is the most essential feature of the workflow management system as workflow doesn’t operate individually from another process. Documents, sales, cash-flows, calendars, and contact details should flow smoothly from your Workflow Management Software to your CMS.

KPI-Based Reports: A lot of tools give you the feature to create a simple workflow. But if you are serious about achieving a new level of productivity, then you need to have some best reporting features in your Workflow Management System Software. A robust KPI-Based reporting functionality in your WMFS will allow you to analyze where to give your complete attention.

Transparent Pricing Functionality: The best Workflow Management systems work on the monthly payment where the fees are all-inclusive of running costs and you only pay for the number of users accessing the system. If the WFMS tool won’t give you the right cost so always pick such a Workflow Management tool that gives you the right cost.

Here is the list of some best Workflow Management Software’s:

• Comindware Tracker
• Workflow Max
• Accelo
• Quixy
• Freshservice
• Hive

Workflow Management is also related to Business Process Management disciplines. “BPM” sometimes used as an alternative for Workflow Management System but it is usually referred to as process management by people who are concerned with the business process. In the other words, we can say that Business Process Management is advanced of WFMS. Business Process Management covers things like process mining, process analytics, business activity monitoring, process optimization, and business process reengineering.

Conclusion:

So, Workflow Management System can be very beneficial for your organization as it can easily add value to the way people in your organization work. This will directly lead to the growth of your organization.